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Electric Bill Scrutiny, Growth & Arts

Thursday, February 25, 1988 regular
  • Electric Utility Audit Ordered:

    The City initiated a comprehensive independent audit of the Electric Utility's billing, customer service, and operations after numerous public complaints about high bills and a reported 148% increase in issues.
  • Major Development Agreement Amended:

    A significant agreement with the Davenport Municipal Utility District (MUD) was approved, adjusting developer financial contributions for an overpass and extending the limited-purpose annexation period.
  • New Parking & Infrastructure Rules:

    Council updated zoning requirements for off-site parking and approved an agreement for interim improvements on Ben White Boulevard (State Highway 71).
  • Environmental & Arts Funding:

    Over $6.5 million from Brown & Root proceeds was allocated to the Conservation Fund, and a resolution was adopted endorsing the Austin Arts Plan Committee.

Full Transcript

FOUNDED Austin City Council MINUTES For February 25, 1988 - 1:00 Ρ.Μ. Council Chambers, 307 West Second Street, Austin, Texas Memorandum To: file Mayor Cooksey called to order the meeting of the Council, noting the presence of all Councilmembers. CITIZEN COMMUNICATIONS Mr. Mark Weaver discussed Adult Arcade Ordinance. Mr. Doug Edmondson did not appear. Ms. Barbara Dugelby, Ms. Jean Crawford, and Mr. William Bunch talked about endangered species in the Austin area. Mr. Mark R. Smith talked about landfill prices. John Ware, Acting City Manager, said staff is working on a report and it will be presented at the Tuesday, March 1, 1988 Council meeting. Mr. Ralph Portillo did not appear. Mr. David Frederick talked about zoning. Mr. Marcos DeLeon discussed hazardous materials in neighborhoods. AUSTIN PLAN STEERING COMMITTEE Brooks Kasson reported to Council on the progress of the Austin Plan Steering Committee. ITEMS POSTPONED Council had before them the following ordinances. The Council, on Councilmember Nofziger's motion, Councilmember Humphrey's second, referred the ordinances to the Planning Commission for new recommendations, and they will be included in the March 10, 1988 agenda. (4-3 Vote, Mayor Pro Tem Trevino, Councilmembers Carl-Mitchell and Urdy voted No.) a. Consider second/ third readings of an ordinance amending Chapter 6-10 of the Code of the City of Austin, 1981, by establishing a Chapter 6-10A, adopting the Texas Department of Health's Construction Standards for Private Sewage Facilities, 1977, edition, with local amendments. b. Consider second/third readings of an ordinance amending Chapter 6-10 of the Code of the City of Austin, 1981; relating to the regulation of private sewage facilities. | Council Memo OFF-SITE PARKING 2 2/25/88 The Council, on Councilmember Carl-Mitchell's motion, Mayor Cooksey's second, passed through third reading of an ordinance amending Chapter 13-2A (Zoning Ordinance) to modify requirements for off-site parking and off-site mixed use or shared parking, (C20-87-004), as amended. (7-0 Vote) (Copy of amendments is on file in the City Clerk's office.) ITEM POSTPONED Postponed to March 1, 1988 and March 3, 1988 is consideration of approving a Wastewater Disposal Contract between Brushy Creek Water Control and Improvement District No. 1 of Williamson and Milam Counties, the City of Austin, the City of Round Rock and Williamson County Municipal Utility District No. 3 and Consideration of options for Wastewater Disposal in the Brushy Creek Watershed. ZONING CASE POSTPONED Postponed to March 24, 1988 at 4:00p.m. is the following zoning case: -87 183 R.L. TINGLEY By Richardson Verdoorn 7417, 7419 Ε. Riverside Drive From "I-SF-3" Το "GR" & "CS-1" NOT RECOMMENDED RECOMMENDED "GR" ZONING CASE WITHDRAWN The following zoning case was withdrawn: -87 FRANCIS R. 178 BALDESCHWILER By Tom Hatch DAVENPORT MUD AGREEMENT 3413 West Avenue From "SF-3" Το "LO" NOT RECOMMENDED WITHDRAWN Councilmember Carl-Mitchell introduced an item to Council concerning amendments to Davenport MUD agreement. Several people spoke. Their cards are on file in the City Clerk's Office. Motion 11 Councilmember Carl-Mitchell made a motion as follows: I will move, the one point that 'I would like to clarify is the issue of the overpass and pro rata share and I am inclined to agree with the applicant, that was a point of contention, that their pro rata share ! Council Memo 3 2/25/88 be reduced to 54% and the other, of course they have agreed to the limited purpose annexation from 20 to 40 years. I am not willing to make any changes to our previous resolution on the issue of impervious cover and excluding impervious cover from roadway calculations. Let me speak particularly to the issue of the roadway. As our legal staff has pointed out we are in no way under obligation by this agreement to cost participate in the overpass if we don't have funds for it and neither is the State for that matter. I don't think the City of Austin has ever been able to tell the State of Texas, particularly the Highway Department, what to do. But also, I feel that that pro rata share is a fair estimate of what their share of what that facility should be. I think it does have an impact on the through traffic.......I think with the phasing agreement as the outline, which would have to be an acceptable document, that that protects the other folks using 360, if they cannot build beyond 40% of total traffic without the overpass, and if they come forward and want to develop more than 40% & the State or the City chooses not to cost participate, then in essence they have to build the overpass or find another funding source for it. So I do not see it as a real significant issue and I think the 54% is a fair calculation in any event." Mayor Pro Tem Trevino seconded the motion. Acting City Manager John Ware asked if the motion carries the assumpton that they will pay the fees. Councilmember Carl-Mitchell said it does. Friendly Amendment Councilmember Humphrey offered a friendly amendment that the City will do an individual appraisal of the property. Councilmember Carl-Mitchell and Mayor Pro Tem Trevino accepted the friendly amendment. Roll Call on Motion with Friendly Amendment 7-0 Vote' ZONING HEARINGS Mayor Cooksey announced Council would hear the following zoning cases. Council heard, closed the public hearings, passed ordinances where applicable, and postponed if necessary. Disposition of cases follows each listing. CENTURY NATIONAL 10421 North I.H. From "SF-2" BANK 35 Το "CS" By Mauro, Wendler, FIRST READING Sheets & Blume RECOMMENDED "CS-CO" subject to no access to Middle Fiskville Road and landscaping along Middle Fiskville Road, subject to review and approval by Landscape Review Section of D.E.P. at site plan stage. Council Memo -87 170 DAN & LANA STEBLAY 4 2203 & 2205 Lake Austin Boulevard From "LO" To "GR" 2/25/88 NO RECOMMENDATION WITHDRAWN -87 MAX H. FAYKUS, 181 M.D Pinnacle Road & Allen Road By City of Austin From "I-SF-2" Το "SF-2" RECOMMENDED ORDINANCE -87 ROBERT OGDEN 182 By Bread & Butter, Inc. 2302 & 2304 Lake Austin Boulevard From "LR" Το "GR" FIRST READING RECOMMENDED "GR", "CO" limited to "LR" uses and site development standards and "General Restaurant" uses. -87 STEBBINS FIVE 184 PARTNERSHIPS By Kendall, Randle, Finch & Osborn 6909 Burnet Lane 2105 Cullen Avenue From "GR" & "MF-3" Το "GO" NO RECOMMENDATION POSTPONED TO 3/24/88 AT 4:00 Ρ.Μ. -88 PATTON KAUFMAN 0001 By Glenn Weichert 3103 Manor Road From "GR" Το "CS" RECOMMENDATION TO FOLLOW EMERGENCY PASSAGE OF ORDINANCE -85 RED BLUFF LAND 245 & CATTLE COMPANY -85 (Travis Realty & Investment) EMILE JAMAIL 005 By Robert 4701-A Red Bluff 3001-3111 Duval Road 11720-11816 Four Kleeman -85 205 MERCURY SAVINGS ASSN. Iron Drive (Thomas Corp.) From "CS" Το "P" RECOMMENDED DISMISSAL DISMISSED From "SF-3" Το "GR" RECOMMENDED DISMISSAL DISMISSED From "I-RR" Το "SF-6" & "SF-2" RECOMMENDED DISMISSAL DISMISSED i Council Memo -84 JOHN S. TORIGAN 388 5 6009 Daffodil Drive 2/2-5/88 From "I-SF-2" Το "MF-2" ORDINANCE r-84 FROST BANK NORTH 146 AUSTIN By Jack Holford 4907-4933 Spicewood Springs Road From "I-SF-3" Το "LO" THREE MONTH EXTENSION 5/26/88 @4:00 P.Μ. (On Mayor Pro Tem Trevino's motion, Councilmember Carl-Mitchell's second, 6-0 Vote, Councilmember Humphrey out of the room) ZONING ORDINANCES The Council, on Councilmember Carl-Mitchell's motion, Mayor Pro Tem Trevino's second, passed through second/third readings of ordinances amending Chapter 13-2A of the Austin City Code (Zoning Ordinance) to cover the following changes: (6-0 Vote, Councilmember Humphrey out of the room) HASKEL & JEAN HUDSON C14-85-288.85A 8200-8240 Hwy. 290 West From "I-RR" Το "LO" First reading on April 16, 1986 (5-0). Mayor Pro Tem Trevino and Councilmember Humphrey absent. Conditions have been met as follows: Restrictive Covenant incorporating conditions imposed by Council has been executed. SOUTHWEST BAPTIST CHURCH C14-87-171 7415 Manchaca Road 1 From "DR" To "SF-3" First reading on January 28, 1988, (7-0). No conditions to be met. CONSENT ORDINANCES The Council, on Mayor Pro Tem Trevino's motion, Mayor Cooksey's second, waived the requirement for three readings and finally passed the following ordinances all in one consent motion: (6-0 Vote, Councilmember Humphrey out of the room) Operating Budget Amendment Passed & Then Postponed Council first approved amending the 1987-88 Annual Operating Budget by appropriating $12,000.00 from the Tennis Fund Ending Balance to resurface six tennis courts at the Pharr Tennis Center. Later, on Councilmember Humphrey's request, Council postponed the item until March 3, 1988. Council Memo Operating Budget Amendments 6 Amended the 1987-88 Annual Operating Budget by: 2/25/88 Accepting and appropriating a grant award of $40,000.00 from the Federal Emergency Management Agency (FEMA) for emergency food and shelter programs. Accepting and appropriating a grant award of $80,000 from the U.S. Department of Housing and Urban Development (HUD) for emergency shelter programs. Appropriating $15,713.00 to the Health Department to add one occupational Therapist position. Bethany Christian Church Variance Approved a request from Donna D. Carter in behalf of Bethany. Christian Church for a variance from the terms of the Right-of-Way Ordinance regarding the dedication of right-of-way on East 12th Street. CONSENT RESOLUTIONS The Council, on Councilmember Carl-Mitchell's motion, Mayor Pro Tem Trevino's second, adopted the following resolutions all in one consent motion: (6-0 Vote, Councilmember Humphrey out of the room) Capital Improvements Program Approved a Supplemental Amendment No. 2 to the Professional Services Agreement with Austin Associates, Inc. for easement survey services and implementation of trench safety system items into construction documents for Lower Little Walnut Creek Relief Interceptor for the Water and Wastewater Utility. C.I.P. No. 83/23-12. Contracts Approved .. Approved the following contracts: AUSTIN ENGINEERING COMPANY P. 0. Box 161990 Austin, Texas b. Bid award: - - CAPITAL IMPROVEMENTS PROGRAM TSM Improvements, Airport Boulevard Corridor at Springdale - Road, Transportation and Public Services Department Total $88,482.50 C.I.P. No. 85/62-56 & 87/22-39 CAPITAL IMPROVEMENTS PROGRAM Network Transformers and - Protectors, Electric Utility Department Total $592,544.12 C.I.P. No. 87/15-02 Council Memo c. 7 (1) WESTINGHOUSE ELECTRIC CORP. 201 N. St. Mary's, Ste. #512 San Antonio, Texas (2) GENERAL ELECTRIC COMPANY Electric Utility Sales 1550 NE Loop 410, Ste. #206 San Antonio, Texas MONTGOMERY MUNICIPAL SUPPLY INC. 7202 Spurlock Drive Austin, Texas 2/25/88 Items 1,5 & 7 - $482,038.00 Item 6 $110,506.12 Two (2) Sewer Line Cleaners, Water and Wastewater Utility Department Total $57,130.00 88-0095-0M d. Bid award: e. f. - Ready-mix Concrete, Transportation and Public Services, Water and Wastewater, Electric Utility, and Parks and Recreation Departments Twelve (12) Month Supply Agreement Total $1,003,000.00 87-0433-DC Items 1.1-1.3, 3.1-3.3, 4.1-4.3, (1) CUSTOM CRETE, INC. 4433 Terry-0-Lane Austin, Texas (2) LAUREN CONCRETE 4501 Shaw Lane Austin, Texas (3) TEXAS INDUSTRIES, INC. 825 Ed Bluestein Boulevard Austin, Texas OCE INDUSTRIES, INC. 13740 Research Boulevard, Suite Q-1 Austin, Texas AUSTIN DIAGNOSTIC CLINIC ASSN. 801 Vest 34th Street Austin, Texas 6.1-6.3, 7.1-7.3 - $583,500.00 Items 1.4, 2, 3.4, 4.4, 5, 6.4, 7.4, 8 $265,500.00 - Items 2, 3.4, 4.4 - $154,000.00 - Engineering Copy Machine, Office of Land Development Services Twelve (12) Month Rental Agreement Est. $41,548.00 87-5415-KM - Renal Dialysis Services, Brackenridge Hospital Fifteen (15) Month Professional Services Agreement Total $465,000.00 BC8-150 Water Supply Agreement Authorized a water supply agreement with Hill Country Utilities. Grant Application Approved a grant application to the Texas State Library and Council Memo 8 2/25/88 Archives Commission for $768,996.00 for the Central Texas Library System operation for State fiscal year 1988-89. Resource Management Department Conservation Fund Approve programmatic allocations of the $6.576 million in Brown & Root proceeds previously appropriated to the Resource Management Department Conservation Fund. Electric Tranmission Main Approved clarification of Council's action of September 24, 1987 on Circuit 3125 Electric Transmission Main. Public Hearing Set Set a public hearing on the following: APPEAL SET a. General Topic areas for the 1988/89 Community Development Block Grant (CDBG) Program: March 17, 1988 at 5:00 p.m. The Council, on Councilmember Carl-Mitchell's motion, Councilmember Nofziger's second, set a public hearing for March 17, 1988 at 4:30 p.m. on the request of Mr. T.J. "Jack" Morton on an appeal of the decision of the Sign Review Board to deny variance requests. (016-88-006; 016-88-008; C16-88-009) (6-0 Vote, Councilmember Humphrey out of the room) BEN WHITE BOULEVARD IMPROVEMENTS The Council, on Councilmember Shipman's motion, Councilmember Carl-Mitchell's second, adopted a resolution approving of an agreement to place interim improvements within the future right-of-way of Ben White Boulevard (State Highway 71), as allowed by Section 13-14-114 of the Right-of-Way Dedication and Reservation Ordinance, with modifications. (7-0 Vote) AUSTIN ARTS PLAN COMMITTEE Council passed the following resolution endorsing the Austin Arts Plan Committee: (6-0 Vote, Councilmember Humphrey out of the room) Motion The Council, on Councilmember Nofziger's motion, Mayor Cooksey's second, adopted the following resolution: WHEREAS the arts are vital to the quality of life in Austin and contribute to the uniqueness of our community; and : : Council Memo 9 2/25/88 WHEREAS the development of a long-range plan for the arts will nurture and promote the cultural development of our community; NOW THEREFORE BE IT RESOLVED that The Austin City Council acknowledges and applauds the formation of the Austin Arts Plan Committee; and be it further RESOLVED that The City Council thank the excellent group of citizens making up this committee for their generosity in undertaking such complex public service; and be it further RESOLVED that The City Council looks forward to the well-considered recommendations of the Austin Arts Plan Committee so that a policy and plan may be adopted that effectively structures the City's resources committed to the support of the arts. EMPLOYEES ASSOCIATION DUES The Council, on Councilmember Carl-Mitchell's motion, Mayor Pro Tem Trevino's second, adopted a resolution regarding City Employees Association Dues Check-Off. (7-0 Vote) CITY MANAGER REPORTS City Manager reports on Town Lake Master Plan and Transportation and Public Services Report were presented on February 23, 1988. Report on Needs Assessment Efforts was withdrawn. Council did hear reports on Shipe Park Bond Funds and Recommendation on hiring a Child Care Coordinator and a Clerical Staff Person. EXECUTIVE SESSION Mayor Cooksey announced Council would go into executive session pursuant to Article 6252-17, Texas Revised Civil Statutes Annotated, to discuss matters of land acquisition, litigation, and for personnel matters. No final action, decision or vote by the City Council will be taken on any subject or matter unless specifically listed on the agenda for this meeting. 1. Pending Litigation - Section 2, Paragraph e (a) City of Austin v. Houston Lighting and Power (b) Vescovo v. City of Austin 2. Personnel Matters - Section 2, Paragraph g RECESS - (a) City Manager Search (b) Appointment of Relief Judges Council recessed its meeting from 5:45 p.m. to 6:45 p.m. for Executive Session. Council Memo PUBLIC HEARING - 10 CITY OF AUSTIN INVESTMENT POLICY 2/25/88 Mayor Cooksey opened the public hearing set for 6:00 p.m. on City of Austin Investment Policy. Cards for speakers are on file in the City Clerk's office. Council closed the public hearing and this item will be on the March 1, 1988 and March 3, 1988 agendas for decision. RECESS Council recessed its meeting from 6:50 to 7:00 p.m. PUBLIC HEARING Mayor Cooksey opened the public hearing set for 7:00p.m. on Electric Billing Issues, at 7:00 p.m. Cards for speakers are on file in the City Clerk's office. Councilmember Shipman had a motion to make before the speakers were heard. She prefaced the motion by saying: "Before I make my motion, I would like to make it clear that I will be attaching to the typewritten copy of the motion that will be given to the City Clerk and City Manager, the recommendations of the Utility Audit Sub Group so that they may be incorporated into the formal body of the Request for Proposal. In the interest of time I will not read those into the record because they have already been submitted." : Motion Councilmember Shipman made a motion, seconded by Councilmember Carl-Mitchell, as follows: "I move that the City Council direct the City Manager to issue a request for proposal for an independent audit of the Electric Utility to be conducted in two stages. The first stage would include an initial diagnostic review of all utility billing and metering procedures. The second phase will evaluate management and operation procedures and recommend actions the Utility and the City Council can take to improve effectiveness. The work programs shall involve meetings with the Citizen's Task Force and Electric Utility Commission. Briefly outlined the objectives of the audit are to: 1. Evaluate the adequacy, efficiency and effectiveness of managment and operational procedures. 2. Identify and quantify to the extent possible opportunities for cost reductions in the present and cost savings in the future. 3. Provide an implementation plan that will assist the Council Memo 11 2/25/88 Utility in implementing the recommendations and assist the Council in monitoring the utility's implementation. 4. The entire audit shall provide concise,-objective, logical written information the City and the ratepayers can understand. PHASE 1 1. Shall be an independent audit of utility billing procedures. 2. Evaluate utility customer service capability. 3. Evaluate the cost of electric customer billing complaints. 4. Produce comparison of consumption levels and rates. The first phase of the RFP is to be completed and a report given to the City Council orally and in writing 30 days after the award of the contract. PHASE 2 The second phase will evaluate management and operational procedures and recommend actions the utility and the City Council can take to improve effectiveness. The second phase shall be reported in the same manner, written and oral, 60 days after the report of Phase 1. (Included in the motion is the following information for the RFP) (See pages 12-14) Council Memo 12 EUC Citizens Task Force Utility Audit Subgroup 2/25/88 2/25/88 The Electric Ulility Department logged 2,248 complaint calls for the month of January 1988. This respresents a 148% increase in the number of complaints for the same period in 1987. We the members of the EUC Citizens Task Force are voluntarily working with the EUC and members of the Electric Utility Department to help identify the cause of the problems and make recommendations to solve them. We agree with the several thousand rate payers that have voiced their concern over the high electric bills over the past several months. We heard testimony from several hundred rate payers at the public EUC meetings as well as the Electric Department's explanation for the high winter bille. We do not believe that a satisfactory explanation was given to account for the extreme increases ve sav in some customers' bills. This task force has heard case after case where the consumption increases described by the rate payers vere impossible to believe, especially in cases where the customers had left home for extended periods of time or in some other way tried to conserve electric use. We also heard testimony of extreme variations in the billing amounts for identical vacant apartment units in the same complex. There vas testimony presented that residential fuel rates (E03) have increased over 200% over a three year period. These cases all indicate that there is something wrong in our Public Utility's billing system beyond the explanations the Electric Department has given us or the 17% rate increase that went into effect November 1, 1987. For the first time in our Public Utility's history, the rate payers of Austin have come forward in record numbers to complain about electric bills. The extreme increases ve have experienced over the last several months are creating financial hardship and health and safety concerns for a great number of our rate payers. The rate payers of Austin, whom we represent, will not allow further rate increases without a full investigation into the issues that have been raised. There is a growing amount of public distrust in our Public Utility and the integrity of its operations. The EUC Citizens Task Force believes that an independent audit of Austin's Public Utility is called for The audit should include the Electric Utility Department as well as those portions of the Financial Services Department and the Information Services Department that are involved in the function of the billing system. The objective of the audit is to evaluate the integrity of the Public Utility's billing systems and identify cost saving measures in the process. The Citizens Task Force should be responsible for the selection of the audit firm or firms. The auditors should report directly to the Citizens Task Force to assure the public that the audit firm will be ansvering to a non 1 Council Memo 13 2/25/88 political group whose only interest in the outcome is to ensure the rate payers of Austin that the evaluation was thorough and fairly presented. The Task Force also recommends that volunteers be used for as much of the audit as possible to reduce the costs of the audit. We recommend that the following areas be included in the scope of the audit. The audit however, does not have to be limited to these areas. : 1) Evaluation of the entire billing system from meter reading through bill generation. 2) Evaluation of the Utility Services Customer Office or USCO. 3) Evaluation of the generation and distribution systems including voltage levels. 4) Evaluation of the costs in the Public Utility from. production through administrative. 5) Evaluation of operating expenses and utility revenue requirements. 6) Evaluation and comparison of the rate increases for all rate classes for at least a period of four years ('8487). 7) Evaluation of the effectiveness of the centralized structure with respect to the working relationship of the Electric Utility Financial Services (USCO) and Information Systems Departments in the billing function. 8) Evaluation and comparison of, the inverted rate class system with the rate class systems for other utilities in Texas. 9) Evaluation for balancing production levels with billing period usage levels and the related unaccounted and loss energy levels. The audit should be conducted in stages so that issues that are the most critical are evalusted first. We recommend that the first three items in our list above be designated as stage one. These areas are directly related to the concerns of the higher winter bills. The other stages may be coordinated by the audit team and the Citizens Task Force as they see fit. An independent audit is a necessary expense and the first step in reaching our goal of reducing our electric costs. We also emphasize that the public trust in our Electric Utility's billing system must be restored. This utility is a public utility and all the rate payers in Austin have a stake in its operation. 2 Council Memo 14 2/25/88 The Electric Utility Department has filed proposed rate changes to go in effect October 1st, 1988 which include rate increases of 23% for residential customers and 24% for small businesses. These rate increases should not be considered until we the rate payers are given a satisfactory resolution to the problems in the Utility's operation now. Friendly Amendments Councilmember Urdy offered the following friendly amendments: "There are two things I would like made clear in the Audit Sub-committee recommendation. In 6 where the recommendation is evaluation and comparison of rate increases for all the rate classes, I think that is probably covered under year number 4, I think year 4 would compare the rates and increases over that period. I just want to emphasize that. Then in number 8, evaluation and comparison of the inverted rate class system with the rate class system of the other utilities in Texas, and because I am not sure what all those other rate class systems are I think we ought to make sure we compare the inverted rate with either a flat rate or some other one of those other kinds of categories so we get a comparison of where we are with that in that particular part of the rate structure. Councilmember Shipman accepted the friendly amendment and said it would be submitted in the material for the RFP. Roll Call on Motion with Friendly Amendments 7-0 Vote 1 Many people spoke at the public hearing, and then the motion was made to close the public hearing. Motion The Council, on Councilmember Carl-Mitchell's motion, Councilmember Nofziger's second, closed the public hearing. (6-0 Vote, Mayor Pro Tem Trevino out of the room) ADJOURNMENT Council adjourned its meeting at 11:34 p.m. 3